2020 ديسمبر - 2023 ديسمبر

Front Office Receptionist

Al Mawasem Al Arbaa Hotel Appartments

● Greeted and welcomed guests and visitors to provide positive first impression. ● Managed reservations using reservations software and sites. ● Responded to telephone inquiries. ● Assisted staff with administrative and clerical duties. ● Handled all the financial transactions and payments.

2019 نوفمبر - 2020 ديسمبر

Receptionist

Bougainvilla Hotel

● Managed guest bookings and inquiries accurately and efficiently for continued customer satisfaction. ● Calculated billings and hotel charges and provided receipts. ● Collected and processed guests' data in line with data protection regulations. ● Executed direct sales and marketing duties.

2018

Essential Computer skills

Sudan University of Science and Technology

2019

Administrative supervision

Sudanese Petroleum Corporation