I'm a professional hotel receptionist and a customer service representative who is dedicated to providing exceptional customer service, always seeking customer satisfaction, and promoting company standards and reputation.
2020 ديسمبر - 2023 ديسمبر
Al Mawasem Al Arbaa Hotel Appartments
● Greeted and welcomed guests and visitors to provide positive first impression. ● Managed reservations using reservations software and sites. ● Responded to telephone inquiries. ● Assisted staff with administrative and clerical duties. ● Handled all the financial transactions and payments.
2019 نوفمبر - 2020 ديسمبر
Bougainvilla Hotel
● Managed guest bookings and inquiries accurately and efficiently for continued customer satisfaction. ● Calculated billings and hotel charges and provided receipts. ● Collected and processed guests' data in line with data protection regulations. ● Executed direct sales and marketing duties.
2018
Sudan University of Science and Technology
2019
Sudanese Petroleum Corporation
قم بتسجيل الدخول لمشاهدة جميع السير الذاتية على السوق المفتوح