Administrative Support
Shams Sabah
Ajman, Al Rashidiya
Customer Care Representative6-10 YearsBachelors DegreeComputer skillsCommunication
General Info
Gender
Female
Age
28 years
Marital Status
Single
Nationality
Iraq
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingContracts PreparationTelephone conversationsFinding & Attracting ClientsInternet SearchConducting presentationsCreativeEmail usage knowledgeStaff MotivationMS PowerpointMS ExcelMS Word
Languages
Arabic , English
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Work Experience
2021 Mar - 2023 Nov
Customer service
Du
FO, BO, P2P, DQ, Coordinating with Core Team, VVIP team and Back Office. Working on a Real Time Environment upon KPI requirement. Handling Email escalations of managers. Sending/updating reports ad emails to all the resolver groups, BO/FO to close TTs to meet the KPI’s. Handling inbound ca
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