Customer service Representative

Handle customer inquiries via phone, email, and social media with a friendly and professional attitude.

Assist customers with product information, order status, and service-related queries. Nurture leads and qualify them as potential clients, acting as the first point of contact in the sales process.

Maintain a detailed record of customer interactions, lead status, and transactions using Salesforce.

Resolve complaints and provide appropriate solutions in a timely manner.

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