Call Center Representative

Customer Support: Handle inbound and outbound calls to assist customers with inquiries, orders, complaints, and service requests.

Issue Resolution: Provide effective solutions to customer problems, troubleshoot technical issues, and resolve complaints in a timely and professional manner.

Product Knowledge: Stay up-to-date on the company’s products, services, and policies to provide accurate information to customers.

Data Entry: Input customer data, feedback, and call details into the CRM system,