Administrative Support
Leonard Wanjiku
Dubai, Al Nahda
Customer Care Representative15+ YearsDiplomaComputer skillsCommunication
About Summary
A seasoned Customer Associate with more than 8 years of experience,
dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding target expectations and furthering company goals.
General Info
Gender
Male
Age
37 years
Marital Status
Married
Nationality
Other Country
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceTelephone conversationsEmail usage knowledgeMS Excel
Languages
English , Other
Driving License
Yes
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Diploma
Work Experience
2015 Jun - 2023 Jun
Customer Service
ADCB
Helped large volume of customers calling everyday with a positive attitude and focus on customer satisfaction with 99% call average quality. Maintained customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns.
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