Customer Service
Mohamed Ebrahim
Dubai, Deira
Technical Support Officer6-10 YearsBachelors DegreeComputer skillsCommunication
About Summary
An Egyptian with two years of experience in the field of technical support and home internet and call center
And three years in the field of technical support for information technology (help deak, network, system admin)
With 3 years of Work experience in the field of quality assurance of electric &
General Info
Gender
Male
Age
31 years
Marital Status
Single
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationTelephone conversationsInternet SearchTraining & DevelopmentEmail usage knowledgeWorking with DatabasesDocuments AuditStaff MotivationMS PowerpointMS ExcelMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
CV
View CV
Work Experience
2021 Jan - 2021 Dec
customer care agent
Telecom Egypt
solve technical problems for modem, access point, repeater and fixed line technical support
2018 Aug - 2020 Dec
quality assurance specialist
Al Araby Group
electric & gas heaters quality assurance specialist data entry
Training Courses
2021
network+
Telecom Egypt
2021
CCNA
Telecom Egypt
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