Customer Service
Mariyam Ahmed
Abu Dhabi, Abu Dhabi Gate City
Call Center Manager11-15 YearsBachelors DegreeComputer skillsCommunication
About Summary
Iam Quick learner, Achieving the targets, capability of solving the complaints of the customers, Can handle the team, and having good confidence level to achieve the task.
General Info
Gender
Female
Age
42 years
Marital Status
Married
Nationality
United Arab Emirates
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingInterpersonalNegotiationTelephone conversationsConducting presentationsDocuments AuditTraining & DevelopmentEmail usage knowledgeWorking with DatabasesMS PowerpointStaff MotivationMS ExcelMS Word
Languages
English , Other
Driving License
No
has a vehicle
No
License Category
Bus
Education Level
Bachelors Degree
Work Experience
2010 Jun - 2022 Dec
Customer Relation Manager
Vibrant Ford & Hyundai
Handling the customer complaints and resolving, Handling the customer care team, Handling the front office team, Preparing the monthly reports in excel, PPT and Pi Chart, Taking the daily targets to achieve the profits of dealership
Training Courses
2022
Front Guest Experience operations
Ford
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