Customer Service
علا محمد
Dubai, Other
Customer Care Representative6-10 YearsBachelors DegreeTeamworkComputer skills
About Summary
Summary
I have amassed a diverse professional background over the past sixs years, gaining valuable experience in different sectors. I spent two years as a Human Resource Assistant in the hotel industry, where I honed my skills in talent acquisition and employee relations. Subsequently, I transiti
General Info
Gender
Female
Age
34 years
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
TeamworkComputer skillsCommunicationInterpersonalFast LearnerSelf-managementBusiness CorrespondenceMulti-taskingTelephone conversationsFinding & Attracting ClientsInternet SearchEmail usage knowledgeStaff MotivationMS PowerpointMS ExcelMS WordProblem-solving
Languages
Arabic , English
Driving License
Yes
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Work Experience
2020 Jan - 2022 Nov
customer service agent
mtn
Handling Customer Calls Efficiently managing inbound and outbound customer calls, addressing inquiries, and resolving issues. Providing Technical Support Assisting customers with technical problems related to telecommunications services and devices. Maintaining Product Knowledge Staying updated on
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