A performance-oriented individual with strong communication skills. Highly motivated and committed to pursuing excellence in every area of work undertaken.Offering 4 years of experience in customer service 2 years of experience as a Passenger Service Agent & 2 years as Customer Service Supervisor.
I was responsible for checking in passengers and verifying their travel documents.
I was responsible for assisting passengers with special needs, such as wheelchair assistance.
I was also responsible for handling baggage and ensuring it is checked in correctly.
2022 Jul - 2023 Dec
Customer service supervisor
Beach rotana
I was responsible for overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. I was responsible for strategizing and monitoring the daily activities of customer service operations. I Performed additional duties where needed.