Customer Service
amna elsaid
Al Nahda , Dubai
Call Center Representative3-5 YearsBachelors DegreeComputer skillsCommunication
About Summary
Qualified Customer Service Representative with over 2 years in fast-paced customer service and call center
environments. As a customer service representative, I am personable good at building loyal relationships,
solving problems, and Increasing Sales. I also excel in listening to customer needs,
General Info
Gender
Female
Age
31 years
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationTelephone conversationsFinding & Attracting ClientsInternet SearchEmail usage knowledgeWorking with DatabasesMS WordMS ExcelMS Powerpoint
Languages
Arabic , English
Driving License
No
has a vehicle
No
License Category
Scooter
Education Level
Bachelors Degree
CV
View CV
Work Experience
2019 Jun - 2020 Jun
call center agent
zain telecommunications
• Use effective sales and soft-skill communication techniques to qualify prospective clients, present solutions, overcome objections or to convince the client; responds to telephone inquiries about the company’s products or service following standard script and procedures. • Building lasting rela
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