Seham Massoud
About Summary
A customer service representative serves as the primary point of contact for customers, addressing inquiries and resolving issues through various communication channels. Their key responsibilities include providing information about products and services, handling complaints, documenting interaction
General Info
2019 Jul - 2024 Jul
Customer Service Representative
Vodafone
A customer service representative is responsible for: 1. **Assisting Customers**: Addressing inquiries and resolving issues via phone, email, or chat. 2. **Providing Information**: Explaining products, services, and policies to customers. 3. **Problem Solving**: Identifying and resolving customer c
2019 Jul - 2024 Jul
Customer Service Representative
Vodafone
A customer service representative is responsible for: 1. **Assisting Customers**: Addressing inquiries and resolving issues via phone, email, or chat. 2. **Providing Information**: Explaining products, services, and policies to customers. 3. **Problem Solving**: Identifying and resolving customer c
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