Mohanad Mohamed
About Summary
With seven years of experience in customer service specialist and call center roles,
I've cultivated a deep understanding of customer needs and adeptly navigated
diverse challenges. My expertise spans effective communication, problem-solving,
and leveraging CRM systems
General Info
2021 Oct - 2023 Mar
Customer Service specialist
Alemlag center for car maintenance
Welcome customers and assess vehicle issues. Prepare invoices for services rendered. Handle customer inquiries via calls and emails. Record customer vehicle service details in the company database. Resolve minor customer service issues and complaints. Schedule appointments for vehic
2021 Oct - 2023 Mar
Customer Service specialist
Alemlag center for car maintenance
Welcome customers and assess vehicle issues. Prepare invoices for services rendered. Handle customer inquiries via calls and emails. Record customer vehicle service details in the company database. Resolve minor customer service issues and complaints. Schedule appointments for vehic
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