Customer Service

ghada mabrouk

Abu Dhabi, Mussafah

Current: assistant manager In | Aldunia Medical complex

11-15 YearsBachelors DegreeComputer skillsCommunication

About Summary

I have a diverse background in business development, operations management, and customer service. I have successfully owned and operated my own company, BEZ Trading Co, where I managed a team of 90 employees. However, I am now looking to transition into similar positions.

General Info

Gender

Female

Age

34 years

Marital Status

Married

Nationality

Egypt

Employment Readiness

Immediate start

Contract Type

Does not matter

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnNegotiationProject ManagementCreativeTraining & DevelopmentEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS WordMulti-taskingBusiness CorrespondenceInternet SearchConducting presentationsFinding & Attracting Clients

Languages

Arabic , English

Driving License

Yes

has a vehicle

Yes

License Category

Private Passenger Vehicle

Education Level

Bachelors Degree

View CV

Work Experience

2016 Sep - 2021 Sep

bussiness owner operator

BEZ

Trained and motivated over 90 employees to perform daily business functions. • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs. • Devised and deployed sales and marketing tactics to drive strategic growth a

2014 Oct - 2016 Feb

operation manager

SWAN TRADING CO

Devised processes to boost long-term business success and increase profit levels. • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines. • Negotiated price and service with customers and vendors to dec

Training Courses

2015