Customer Service
Umair Khan
Abu Dhabi, Al Reem Island
Call Center Representative6-10 YearsBachelors DegreeComputer skillsCommunication
About Summary
Enthusiastic customer service professional with 6 years of experience working as a liaison between consumers & businesses and 4 years of experience as a customer & sales support team lead. Proficient communicator, conflict resolver, & organized service delivery.Highly motivated & outgoing individual
General Info
Gender
Male
Age
27 years
Marital Status
Single
Nationality
Other Country
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkLeadershipInterpersonalFast LearnerSelf-managementProblem-solvingAdaptabilityWillingness to learnMulti-taskingNegotiationProject ManagementTelephone conversationsContracts PreparationFinding & Attracting ClientsTraining & DevelopmentConducting presentationsMS ExcelMS WordEmail usage knowledge
Languages
English , Other
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Salary
3000 AED
CV
View CV
Work Experience
2021 Feb - 2023 May
Customer and Sales Support Manager
Healthwire Pvt. Ltd
Leading a team of call center regarding company product (HMIS) related issues faced by clients. Coordinating with development and QA teams regarding product customizations required by clients. Product related sessions with the sales team and Clients. Develop daily reports of the agent’s performance
Training Courses
2022
Professional Communication Skills
LUMS
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