Customer Service
Abdalrhman Salih
Dubai, Al Nahda
Call Center Representative1-2 YearsBachelors DegreeComputer skillsCommunication
About Summary
recently graduated from department of electrical Engineering with bachelors degree
also work with MTN Sudan as call center agent for 1 years
General Info
Gender
Male
Age
24 years
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerProblem-solvingWillingness to learnFinding & Attracting ClientsMS PowerpointMS ExcelMS WordWorking with DatabasesAdaptabilityTelephone conversations
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
CV
View CV
Work Experience
2023 Mar - 2023 Apr
call center agent
MTN SUDAN
Attend to clients calls to understand their problems and address clients needs and complaints when needed • Handle emails • Achieved high satisfaction rating through productive one-call resolutions of customer issues • Adhered to company policies and scripts to consistently achieve call-time
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