Administrative Support
محمود حسن
Ajman, Al Naemiyah
Customer Care Representative3-5 YearsBachelors DegreeComputer skillsCommunication
About Summary
Dedicated and experienced Call Center Agent with a proven track record of delivering exceptional customer service.I bring strong communication skills and cultural sensitivity to effectively engage with a diverse customer base. With three years of hands-on experience
General Info
Gender
Male
Age
31 years
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkInterpersonalAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingTelephone conversationsInternet SearchEmail usage knowledge
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Work Experience
2021 Jul - 2024 Jan
Customer Support / Call Center Agent
Electronic Banking Services Co Ltd
respond to incoming calls from the customers, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding online transactions, and any problems regarding Cards and Banking application, entering disputes and follow up on disputes.
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