Ahmed Roshdy
Abu Dhabi, Al KhalidiyaAbout Summary
To build a professional career with a reputed organization that allows vast opportunities for learning, career growth, and to utilize, expand and enhance my academic and technical knowledge base to develop a fulfilling career in the organization. To provide excellent service and involved in operatio
General Info
Work Experience
2019 Nov - 2021 Sep
Insurance Underwriter
Egyptian insurance brokers
Issues insurance motor and medical policies. Respond to patient inquiries by phone and email. Perform data entry and filing to record patient and insurance data. Confirm insurance coverage with insurance companies by diagnostic and procedural codes.
2020 Oct - 2022 Dec
Senior customer service
Teleperformance Global Service
Managing large inbound calls to answer customers about different inquiries that are related to the NECQDMA. - Identifying the problem of callers to either redirect them to the appropriate authority which can assist them regarding their issue. - Supporting the dedicated team to register the caller in
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