Customer Service

Moataz Hassan

Sharjah, Al Qasemiya

Computer Engineer

3-5 YearsBachelors DegreeComputer skillsCommunication

About Summary

Dynamic Call Center Associate with exceptional communication and problem-solving skills. Experienced in managing customer complaints and inquiries with high telephonic skills with total experince about 4years

General Info

Gender

Male

Age

32 years

Marital Status

Single

Nationality

Egypt

Employment Readiness

Immediate start

Contract Type

Does not matter

Skills

Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingMulti-taskingNegotiationContracts PreparationTelephone conversationsFinding & Attracting ClientsInternet SearchEmail usage knowledgeWorking with DatabasesMS PowerpointMS ExcelMS Word

Languages

Arabic , English

Driving License

has a vehicle

Education Level

Bachelors Degree

Work Experience

2022 May - 2023 Nov

Digital support specialist

Telecom egypt

Responsible for providing seamless delivery of problem resolution to customers who encounter technical issues with products such as internet service, fiixedline and mobile. 2. Answered and resolved service inquiries and resolving complex issues. 3. Required to use various internal systems to review

2022 May - 2023 Nov