Customer Service
Moataz Hassan
Sharjah, Al Qasemiya
Computer Engineer3-5 YearsBachelors DegreeComputer skillsCommunication
About Summary
Dynamic Call Center Associate with exceptional communication and problem-solving skills. Experienced in managing customer complaints and inquiries with high telephonic skills with total experince about 4years
General Info
Gender
Male
Age
32 years
Marital Status
Single
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingMulti-taskingNegotiationContracts PreparationTelephone conversationsFinding & Attracting ClientsInternet SearchEmail usage knowledgeWorking with DatabasesMS PowerpointMS ExcelMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Work Experience
2022 May - 2023 Nov
Digital support specialist
Telecom egypt
Responsible for providing seamless delivery of problem resolution to customers who encounter technical issues with products such as internet service, fiixedline and mobile. 2. Answered and resolved service inquiries and resolving complex issues. 3. Required to use various internal systems to review
2022 May - 2023 Nov
Technical support customer service representative
We telecom egypt
Responsible for providing seamless delivery of problem resolution to customers who encounter technical issues with products such as internet service, fiixedline and mobile. 2. Answered and resolved service inquiries and resolving complex issues. 3. Required to use various internal systems to review
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