Experienced Order Processing Supervisor with a proven ability to streamline workflows, enhance operational
efficiency, and significantly reduce costs and customer complaints. Skilled in team leadership, process
optimization, and strategic problem-solving, driving impactful results in dynamic envir
2018 Aug - 2024 May
Jumia
Boosted operational efficiency by overseeing and optimizing daily order processing workflows, resulting in a 20% increase in throughput. Sustained a 98% order accuracy rate by implementing rigorous quality control processes, leading to a 15% drop in customer complaints and higher customer satisfa
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