Customer Service Representative with more than 3 Years Experiences in several position including 2 years on customer experience ,and 1 year on call center, I am bilingual speaker fluent in Arabic and English I hold A Bachelor degree in computer engineering.
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns, Guide callers through troubleshooting, navigating the company site or using the
products or services, Responding to customer queries in a timely and accurate way.
Training Courses
2018
Cisco Certified Network Associate Routing and Switching (CCNA)