Customer Service

amna Al-Hassan

Ajman, Al Naemiyah

Customer Care Representative

1-2 YearsBachelors DegreeComputer skillsCommunication

About Summary

I am a pharmacist and I worked in a health center pharmacy during which I was in direct dealing with patients and copatient This experience increased my expertise in dealing with customers and how to De-escalation the different situations. and took courses in customer service and medical billing

General Info

Gender

Female

Age

26 years

Marital Status

Married

Nationality

Sudan

Employment Readiness

Immediate start

Contract Type

Does not matter

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilityProblem-solvingMulti-taskingNegotiationTelephone conversationsFinding & Attracting ClientsInternet SearchTraining & DevelopmentMS ExcelMS WordMS Powerpoint

Languages

Arabic , English

Driving License

has a vehicle

Education Level

Bachelors Degree

View CV

Work Experience

2022 Apr - 2023 Apr

صيدلاني

مركز سوبا الطبي

 Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.  Maintained up-to-date knowledge of product and service changes.  Evaluated customer information to explore issues, develop pote

2022 Apr - 2023 Apr

pharmacist

soba medical center

Optimized customer support by establishing collaborative service environment. Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Training Courses

2024