ALAA Ibrahim
Customer Service

ALAA Ibrahim

Sharjah, Al Qasemiya
Customer Care Representative
6-10 YearsDiplomaComputer skillsCommunication

About Summary

I believe that my experience and education will make me a competitive candidate for this post. The key strengths that I possess

for success in this position. energetic, confident, and personable, the type of .person on whom your customers will rely

General Info

Gender
Female
Age
29 Years
Marital Status
Married
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationProject ManagementTelephone conversationsFinding & Attracting ClientsInternet SearchCreativeTraining & DevelopmentDocuments AuditEmail usage knowledge
Languages
Arabic, English
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Diploma
CV
CV
View CV

Work Experience

2015 Nov - 2021 May

GUEST SERVICE REPRESENTATIVE

Global village

- Customer Care and Complains Department - Worked as a guest representative - Responded to customer questions and complaints and documented consumer communications. - Responded to questions and followed up on customer interactions. - Provided solutions, recommendations, and replacement .

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