Customer Service
Fatima Taj Alsir
Abu Dhabi, Al Nahyan Camp
Call Center Representative1-2 YearsBachelors DegreeComputer skillsCommunication
About Summary
Experienced call center representative with one year of comprehensive customer service expertise. Proven ability to handle high call volumes, troubleshoot issues, and ensure customer satisfaction. Proficient in utilizing CRM systems and adept at multitasking in a fast-paced environment. Demonstrates
General Info
Gender
Female
Age
36 years
Marital Status
Married
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingInternet SearchConducting presentationsCreativeTraining & DevelopmentEmail usage knowledgeStaff MotivationMS PowerpointMS ExcelMS WordTelephone conversationsWorking with Databases
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
CV
View CV
Work Experience
2013 Nov - 2014 Nov
Call center agent
The sudanese Mobile telephone (Zain) Company LTD
Achieved a 100% customer satisfaction rating in the specific case, as evidenced by the positive acknowledgment received via email. Maintained a high average customer satisfaction rating of 95% based on post-interaction surveys.
2013 Nov - 2014 Nov
Call center agent
The sudanese Mobile telephone (Zain) Company LTD
Achieved a 100% customer satisfaction rating in the specific case, as evidenced by the positive acknowledgment received via email. Maintained a high average customer satisfaction rating of 95% based on post-interaction surveys.
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