Mohamed Mahmoud

Dubai, Al Quoz

Customer Care Representative

6-10 YearsDiplomaComputer skillsCommunication

About Summary

I have more than 8 years of experience in customer services.after graduated I traveled to Saudi Arabia I worked as a Customer Service Agent in excellent Contact Center Operator From 2013 up to 2018.After that I went to Sudan, I worked as a Guest Service Agent in corinthea hotel from 2019 up to 2023.

General Info

Gender

Male

Age

37 years

Marital Status

Single

Nationality

Sudan

Employment Readiness

Immediate start

Contract Type

Full Time

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilityProblem-solvingWillingness to learnMulti-taskingTelephone conversationsMS ExcelMS WordMS Powerpoint

Languages

Arabic , English

Driving License

Yes

has a vehicle

License Category

Private Passenger Vehicle , Commercial Passenger Vehicle , Minibus & Cargo Vehicle

Education Level

Diploma

View CV

Work Experience

2019 Jan - 2023 Dec

Guest Service Agent

Corinthia Hotel

Provide customer service to guests in a friendly and courteous manner. Daily communication and follow up on their deliverables and quotes with our customers. Take and confirm reservations over phone, email, and in person, avoiding reservation overlaps and hotel overbooking.