Accounting & Finance
Khaled Nour
Dubai, Al Nahda
Customer Care Manager11-15 YearsBachelors DegreeComputer skillsCommunication
About Summary
Professional customer service representative with more than 14 years of experience in
Customer service representative involved in the banking field and real estate customers
service representative
Experienced Call Center Supervisor with 2 years of success in improving customer satisfaction scores.
General Info
Gender
Male
Age
36 years
Marital Status
Married
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceProject ManagementTelephone conversationsFinding & Attracting ClientsInternet SearchConducting presentationsCreativeTraining & DevelopmentEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Salary
4000 AED
CV
View CV
Work Experience
2022 Dec - 2024 Jan
call center supervisor
Al Amal Hospital for Psychiatry and Addiction Treatment
Professional customer service representative with more than 14 years of experience in Customer service representative involved in the banking field and real estate customers service representative Experienced Call Center Supervisor with 2 years of success in improving customer satisfaction scores.
Training Courses
2016
how to improve customer service
National Bank of Egypt
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