Customer Service

Syed Shahiduzzaman

Dubai, Al Barsha

Current: Branch Manager In | Eight Supermarket LLC, Dubai, UAE

15+ YearsMasters DegreeBusiness CorrespondenceCommunication

About Summary

Diligent store manager with 16+ years of experience in managing operations of high-volume retail stores. Proven track record of success driving store operations, achieving ambitious sales and revenue goals. Solid background in customer service, P&L management, shrink control, and loss prevention.

General Info

Gender

Male

Age

40 years

Marital Status

Married

Nationality

Other Country

Employment Readiness

Immediate start

Contract Type

Full Time

Skills

Business CorrespondenceCommunicationComputer skillsCreativeNegotiationTeamworkStaff MotivationSelf-managementProblem-solvingFast Learner

Languages

English , Other

Driving License

has a vehicle

Education Level

Masters Degree

View CV

Work Experience

2021 Jun - Until now

Branch Manager

Eight Supermarket LLC, Dubai, UAE

◼️ Develop business strategies to raise the customer pool, expand store traffic and optimize profitability. ◼️ Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff. ◼️ Ensure high levels of customer satisfaction through excellent service. ◼️ Complete store administration and ensure compliance with policies and procedures. ◼️ Maintain outstanding store condition and visual merchandising standards. ◼️ Report on buying trends, customer needs, profits, etc. ◼️ Propose innovative ideas to increase market share. ◼️ Conduct personnel performance appraisals to assess training needs and build career paths. ◼️ Deal with all issues that arise from staff or customers (complaints, grievances, etc). ◼️ Be a shining example of good behavior and high performance. ◼️ Additional store manager duties as needed.

2017 Jan - 2021 Jan