Customer Service

Albert Osei

Dubai, Al Furjan

Customer Care Representative

6-10 YearsHigh School CertificateComputer skillsCommunication

About Summary

I am passionate about my work. Because I love what I do, I have a steady source of motivation that drives me to do my best. I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm a people person. I love meeting new people.

General Info

Gender

Male

Age

31 years

Marital Status

Married

Nationality

Other Country

Employment Readiness

Immediate start

Contract Type

Full Time

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationTelephone conversationsFinding & Attracting ClientsEmail usage knowledgeWorking with DatabasesMS PowerpointMS ExcelMS WordStaff Motivation

Languages

English

Driving License

has a vehicle

Education Level

High School Certificate

View CV

Work Experience

2021 Oct - 2022 Dec

Logistics Administrative officer Cum Customer Care Representative

Infinity Express Parcel LLC

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to eng

2021 May - 2021 Sep

Sales Assistant/ Customer Representative

Emirates National oil Company

Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Ascertain customers' needs and wants. Recommend and display items that match customer needs.

Training Courses

2020