جلاء  بانقا
Administrative Support

جلاء بانقا

Ajman, Al Rashidiya
Help Desk & IT Support
3-5 YearsMasters DegreeMS Powerpoint

About Summary

خريجة علوم حاسوب حاصلة علي درجة ماجستير في علوم الحاسوب ،لدي شغف كبير بالتكنولوجيا والبرمجة ، وأسعى دائما لتطوير مهاراتي والبقاء علي إطلاع باحدث التطورات في مجال التكنولوجيا . واتميز بمهارات قوية في حل المشكلات والعمل الجماعي والتواصل الفعال

General Info

Gender
Female
Age
30 years
Marital Status
Single
Nationality
Sudan
Employment Readiness
Immediate start
Contract Type
Does not matter
Skills
MS Powerpoint
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Masters Degree
Work Experience

2019 Jun - 2021 Mar

موظفة إستقبال

مدرسة حاج الحسن الثانوية الخاصة

personnel or department.  Handling incoming calls, routing them to the correct individuals, and taking messages when necessary.  Offering excellent customer service to visitors, clients, and employees by addressing inquiries and providing  Managing incoming and outgoing mail, packages, and

2021 Jun - 2023 May

موظفة دعم فني it support

مدارس التفوق الثانوية الخاصة

Implementing system upgrades resulting in a 30% improvement in system performance.  Reduced the costs of IT infrastructure maintenance by 6% in 2020.  I provided technical support to 1,000 employees and students, resulting in a 90% increase in customer satisfaction  Decreasing average respo

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