Ekhlas Ishag Abdallah yahia

Dubai, World Trade Center

Customer Care Manager

3-5 YearsBachelors DegreeComputer skillsCommunication

About Summary

Dedicated and passionate Customer Service Professional with over five years of experience in customer service,

administrative assistance, and executive secretarial roles. Possessing strong communication, leadership, and

computer skills. Proven track record in enhancing customer satisfaction and cont

General Info

Gender

Female

Age

29 years

Marital Status

Single

Nationality

United Arab Emirates

Employment Readiness

Immediate start

Contract Type

Part Time

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast Learner

Languages

English , Arabic

Driving License

has a vehicle

License Category

Bus

Education Level

Bachelors Degree

Salary

5000 AED

View CV

Work Experience

2022 Aug - 2024 Feb

Customer Service

Sudani telechom co

Managed high volumes of inbound and outbound calls, ensuring customer queries were addressed promptly. Trained new employees on call center protocols and customer service standards. Handled customer complaints and provided appropriate solutions, enhancing customer satisfaction. Maintained customer

2020 Oct - 2022 Jun

Assassinated Manager

Almadina Almonwara private School

Provided executive administrative support to the school principal and administrative staff. Coordinated meetings, appointments, and travel arrangements. Managed school correspondence, including emails and phone calls. Organized and maintained confidential student records and office files. Implemente