Ashmil Ashraf Thevasseri

Dubai, Al Rashidiya

Customer Care Representative

3-5 YearsHigh School CertificateCommunicationComputer skills

About Summary

Respected Sir/Madam,

Me Ashmil Ashraf Thevasseri from India currently residing in visiting visa(Near Central Metro Station (Rashidiya).I I have completed my Higher Secondary Education from one of the leading CBSE School in Riyadh, Saudi Arabia (International Indian School Riyadh).

General Info

Gender

Male

Age

24 years

Marital Status

Single

Nationality

Other Country

Employment Readiness

Immediate start

Contract Type

Full Time

Skills

CommunicationComputer skillsTeamworkFast LearnerMulti-taskingWorking with DatabasesEmail usage knowledgeMS WordMS Excel

Languages

Arabic , English , Other

Driving License

has a vehicle

License Category

Motorcycle , Scooter , Commercial Passenger Vehicle

Education Level

High School Certificate

Salary

3000 AED

View CV

Work Experience

2021 Sep - 2022 Oct

Customer Service Representative

Apple Showroom

Manage large amounts of incoming phone calls. Generate sales leads. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.