ahmed ashraf
Customer Service

ahmed ashraf

Dubai, Deira
Customer Care Representative
3-5 YearsBachelors DegreeComputer skillsCommunication

About Summary

I am a personable and proactive customer service agent My expertise is in customer service, sales,and customer support.

In my current role, I field 60 to 80 inbound calls per day. I take pride in representing my employer

and make it my mission to leave customers happy when they hang up the phone.

General Info

Gender
Male
Age
28 years
Marital Status
Single
Nationality
Egypt
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationFinding & Attracting ClientsTelephone conversationsInternet SearchCreativeTraining & DevelopmentStaff MotivationMS Word
Languages
Arabic , English
Driving License
No
has a vehicle
No
Education Level
Bachelors Degree
Salary
3000 AED
Work Experience

2018 Jun - 2022 Apr

customer service representative

telecom Egypt

Leading, monitoring, and supervising a group of employees to achieve goals that contribute to the growth of the organization • Supporting phone representatives with questions regarding phone calls they are handling. • Assisting with training and orientation activities as needed or directed. •Create ensuring that team member responsibilities were defined

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