kawther khames
About Summary
A confident coordinator and reliable customer service with more than 5 years of experience, I have an excellent management background and can deal with the Microsoft Office package, as well as monitoring performance, write
reports and organize data, in addition to having experience dealing with
General Info
2023 Feb - Until now
Customer Service Representative
Dr. Sulaiman Al Habib Hospital
Handling and managing inbound and outbound calls.Maintain records of customer interactions, including inquiries, complaints, and resolutions. Utilize computer systems, software, and databases to access customer accounts, update information, process orders, and provide appropriate solution
2021 Jan - 2022 Jan
Call Center Executive
Aster DM Healthcare LLC
Manage inbound and outbound calls in a timely manner, Identify customer needs. clarify information and provide solution, Keep records of all conversations in our call center database, Meet personal and team qualitative and quantitative targets.
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