Hospitality
mohaned Mahmoud
Abu Dhabi, Al Mushrif
Customer Care Representative3-5 YearsDiplomaComputer skillsCommunication
About Summary
Energetic and optimistic customer service and Call Center representative with over 3 years of professional experience assisting customers in solving complex issues. Keen to support Zain Sudan. in becoming a leader through proven customer support skills. Awarded Employee of the Month three times.
General Info
Gender
Male
Age
24 years
Marital Status
Single
Nationality
United Arab Emirates
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
Computer skillsCommunicationTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationBusiness CorrespondenceFinding & Attracting ClientsTelephone conversationsInternet SearchConducting presentationsEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS WordAutoCADPhotoshop
Languages
Arabic , English , Spanish
Driving License
No
has a vehicle
No
Education Level
Diploma
Work Experience
2018 Jan - 2020 Dec
Customers services
Zain Sudan
Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Training Courses
2022
Cabin crew
high Level Aviation Academy
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